Legal

Privacy Policy

Last updated: May 26, 2026

1. Introduction

ACES Inc. ("we," "our," or "us") is a corrugated box manufacturer based in Dhaka, Bangladesh. We are committed to protecting the privacy and personal information of our website visitors, clients, and business partners. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, company name, email address, phone number, and business address that you provide when submitting a quote request or contacting us.
  • Project Details: Carton type, quantity, dimensions, printing requirements, and other packaging specifications shared through our quote form.
  • Usage Data: IP address, browser type, device information, pages visited, time spent on our website, and referring URLs collected automatically through standard web technologies.
  • Communication Records: Records of your correspondence with us, including emails, phone calls, and messages sent through our website.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your quote requests and provide pricing for corrugated boxes, master cartons, and other packaging products.
  • To communicate with you about your orders, delivery schedules, and packaging specifications.
  • To improve our website, products, and customer service experience.
  • To send relevant updates about our packaging capabilities, new products, or industry information (only with your consent).
  • To comply with legal obligations and protect our business interests.

4. Information Sharing

ACES Inc. does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., delivery partners, payment processors), provided they agree to keep your information confidential.
  • Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of ACES Inc., our clients, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

7. Third-Party Links

Our website may contain links to external websites or services that are not operated by ACES Inc. We have no control over the content, privacy policies, or practices of third-party websites and assume no responsibility for them. We encourage you to review the privacy policy of any external site you visit.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations. Quote request data and project details are retained for the duration of our business relationship and for a reasonable period afterward for record-keeping purposes.

9. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal and contractual obligations.
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with relevant data protection authorities if you believe your rights have been violated.

10. Children's Privacy

Our website and services are intended for businesses and individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

ACES Inc. reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: